Frequently Asked Questions

Q: What makes your systems better than the others?
A: The east of use, a 20-year track record of reliability, and unparalleled long-term service and support.

Q: Why should I buy the hardware from you?
A: Our software is unique and we offer one-stop shopping. If you have an issue only one call is necessary to resolve it. We can help you with all of the components, software, hardware, and installation.

Q: What kind of support can I expect?
A: Phone support 24/7. Onsite if needed. We also have the ability to do diagnostic testing and fixes on your system from our location.

Q: Why do you use a scanner for your driver Dispatch?
A: It provides the ultimate security for the drivers. They can only assign deliveries to themselves.

Q: Why should I have a dedicated Driver Dispatch?
A: Speed. There is a small window in which to make money. Drivers come in, get their next order, and head back out. No time is spent in the cash drawer or in the kitchen with the cooks.

Q: Why do you say you're the easiest POS system?
A: Your workers can be trained to take orders in as little as 10 minutes. However, "easy" is subjective so we strongly suggest you get an onsite demonstration or order our demo DVD.

Q: How soon after I decide to buy can you install?
A: Usually in one week to ten days.

Q: What are your terms?
A: They are negotiable. Most of our customers finance their systems over 3 to 5 years.

Q: How soon will I be up and running after installation?
A: A matter of hours

Q: Can I surf the Internet on all my PC's?
A: No. This function is locked out.

Q: Can I play games and load other software on my PC?
A: No. This function is locked out.

Q: Do you handle Gift Cards?
A: Yes

Q: Should I start out using inventory?
A: It's your choice. We recommend you run the system for a couple of months first then we can come out to help you set up additional options. We don't want to throw too much at you at once.

Additional questions? Click here to send an email or give us a call at 1-800-236-9891.