Frequently Asked Questions

Q: What makes your system better than the others?
A: The ease of use, a 25-year track record of reliability and unparalleled long term service and support.

Q: Why should I buy the hardware from Signature Systems?
A: Our software is unique and we offer one-stop shopping. If you have an issue, only one call is necessary to resolve it. We can help you with all of the components: software, hardware and installation.

Q: What kind of support can I expect?
A: Phone support 24/7/365. We have the ability to do diagnostic testing and fixes on your system remotely. We also offer onsite support when necessary.

Q: Why should I have a dedicated Driver Dispatch?
A: Speed. Making sure you have the right amount of equipment when you're busiest helps maximize profits.

Q: Why do you say you're the easiest POS System?
A: Your employees can be trained to take orders in as little as 10 minutes. However, "easy" is subjective so we strongly suggest you get an online or onsite demonstration so you can see for yourself.

Q: How soon after I decide to buy can you install?
A: Usually in one week to 10 days.

Q: Can my employees surf the Internet on all my PC's?
A: No, this function is locked out in order to prevent the introduction of spyware and viruses on your POS.

Q: Can my employees play games and load other software on my PC?
A: No, this function is locked out as well.

Q: Can you handle Gift Cards?
A: Yes.

Q:Should I start out using inventory?
A: It's your choice, but a gradual transition into more complex functions is easier for most users. We recommend you run the system for a couple of months initially; then we can help you set up additional options.

Additional questions?
Click here to send us an email or give us a call at 1-877-968-6430.